Practical Studies in E-Government: Best Practices from Around the World by Said Assar, Imed Boughzala, Isabelle Boydens

Practical Studies in E-Government: Best Practices from Around the World



Download Practical Studies in E-Government: Best Practices from Around the World




Practical Studies in E-Government: Best Practices from Around the World Said Assar, Imed Boughzala, Isabelle Boydens
Language: English
Page: 261
Format: pdf
ISBN: 1441975322, 9781441975331
Publisher: Springer

From the Back Cover

Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.

About the Author

Saïd Assar is an Associate Professor at the Information Systems Department at the National Institute of Telecommunications.

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